Job Description

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver A Winning Performance:  

• Question Authority 
• Walk the Talk
• Share Knowledge
• Listen, not just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits 

We Care About Your Total Wellbeing:

• Physical Wellbeing: Medical, dental, and vision care 
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Career Wellbeing: Leadership Development
• Learn more about our Total Wellbeing program here.

What You'll Be Doing:

Under the general direction of the Vice President, Property Management, the Multisite Senior Maintenance Technician is the senior technical support person at two or more Equity Residential apartment communities and is accountable for delivering on our resident commitments of exceptional move-in, total satisfaction, express service and personal attention. The Multisite Senior Maintenance Technician responds to resident service requests requiring technical labor. He/she should have demonstrated leadership skills as this position will occasionally assume the Service Manager role of a community and is instrumental in helping Equity Residential deliver on its brand promise, How Home Should Feel, by delivering superior customer service and exemplifying professionalism at all times.

• Promptly addresses resident service requests
• Performs hands-on maintenance tasks, including plumbing, electrical work, and more
• Prepares market-ready apartments 
• Maintains grounds and common areas and keeps them free of trash, debris and, if applicable, snow.
• Performs on-call emergency service as required.
• Performs special maintenance projects as assigned.
• Establishes and performs the scheduled maintenance program for each assigned community.
• Diagnoses and troubleshoots mechanical and structural problems.
• Reports any maintenance concerns to the Service Manager.
• Completes regular community inspections.
• Monitors the maintenance and up-keep of all mechanical equipment on the community
• Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Is knowledgeable of federal and state apartment housing laws, as well as internal policies, initiatives and systems regarding maintenance.
• Is knowledgeable of federal and state apartment housing laws, as well as internal policies, initiatives, and systems regarding maintenance.
• May assist in ordering and controlling maintenance inventory.
• In the absence of the Service Manager, assumes managerial responsibilities of a community by managing service requests, delegating tasks, supervising and directing the work of the department.
• Attends and participates in training programs as required.
• Represents the Company in a professional manner at all times. 
• Performs other duties as assigned.

What You'll Need To Thrive:

• A minimum of three years hands-on maintenance experience in areas including, but not limited to plumbing, electrical, carpentry, and HVAC is necessary.
• High School diploma or equivalent
• A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
• Environmental Protection Agency (EPA) certification required in some states.
• Certified Pool Operator (CPO required in Georgia, Florida, Los Angeles, and North Carolina.
• Computer literacy, and must be able to effectively communicate both orally and in writing in English for all work-related purposes
• Must be able to work any assigned shift, including weekends. Shifts may change according to business needs.
• Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities.
• Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems and operations software. A telephone number where you can be reached after-hours must be provided to your manager.
• Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials. Frequent lifting, grasping and carrying materials and equipment up to 50 lbs.

Bonus Qualifications:

• Managerial experience is preferred.
• Apartment experience is strongly preferred.
• Trade (Trades certificate / diploma) School preferred (Trades certificate/diploma).

Salary: $32.93 - $40.24 per hour

• Employees are eligible for overtime pay and performance incentives.
• The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.